The Daily

This podcast is always in the top ten out of 200 for various reasons and it would be nice if it could add a report that the billionaires of this country are seemingly ignorant: The need to stop outsourcing customer service to foreign countries. Bring back corporate customer service representatives to the U.S. and this specifically applies to Medicare Advantage Plans, Amazon, as well as the three major credit agencies: Equifax, Experian and TransUnion—just to name a few whose CSRs are barely understandable and memorize enough English for a basic greeting and repeated apologies because of their lack of fluency in English. Plus, the U.S. is multicultural so there’s plenty of Americans who speak other languages and are quite fluent in English, too. Bringing back Customer Service Agents to America is more important than bringing back manufacturing in that a CSR can work from home and this will help provide an income to the millions of us who had to leave a lucrative job to take care of an elderly parent or for the millions on Medicaid who are home bound yet able to serve as a CSR on their home computer—or whatever peripherals a corporation could provide. Most of the millions of consumer complaints is on the topic of poor to nonexistent help from corporate Customer Service agencies located in foreign countries and the language barrier that 100% frustrates a consumer as well the person who barely understands English. It’s insane that big corporations that don’t pay taxes or are getting more kinds of tax breaks from Trump don’t give a rat’s patoot about consumers’ needs or the complete lack of privacy by outsourcing Customer Services to foreign countries. An Ai CSR still has a long way to go before it can achieve what a human customer service representative can do as Ai functions best within the parameters of frequently asked questions and needs tweaking to immediately connect to a human when requested due to questions outside AI’s FAQ programming. 5-stars in hoping someone reads this and has the ability to make positive changes that will not add trillions more to the National Debt.

Michael Barbaro does this weird thing in the intro where he sounds like he’s on his death bed. Then during the interview, it’s just constant “right, mhm, uhuh, yep” followed by “very….long….DRAMATIC….pauses….betweenwords….but….sometimesreallyfast” He’s so annoying. Please just put a regular host on.

Not everything everyone does is in response to trump Only the American media thinks like this

I’m not sure if the hosts think that daily listeners are stupid or what, but you don’t need to rephrase every answer that the guest gives you so that the audience understands it. We understood it when the guest said it. Stop trying to “put it in other words.”